Coveo is a cloud native platform providing search, recommendation, and personalization to power intelligent shopping & buying experiences.
Coveo unifies data from any source and learns from every interaction across channels to tailor experiences that increase conversion & average order value, lower costs to serve, and drive customer satisfaction.
Coveo also arms merchandisers with the automation and insight needed to reduce manual effort and optimize shopping experiences that bring the most value to the business. Simply stated Coveo provides AI on-tap for every part of the ecommerce journey. Our Mantra: If your products are not findable, they are not for sale!
eCommerce Capability Highlights:
- AI-powered search to help shoppers find what they need faster
- Intelligent Query Suggestions to improve catalog discoverability
- Dynamic Navigation to optimize browsing experiences
- Fast Personalization to show relevant products quickly even for anonymous shoppers
- Recommendation Models to maximize the value of each shopping cart
- Intelligent Merchandising to optimize for the business
- Search Analytics to gain insight into the entire shopper journey and track revenue attribution
B2B Capability Highlights:
- Unified Index & Interaction data to deliver a seamless journey across purchasing & support
- Entitlement Management to respect product restrictions for each customer
- Catalog Search Optimization to ensure every product is findable
Learn more about the advantages of Coveo for Commerce and Intershop Communications AG! We would be glad to provide reference cases and integration best practices. If you need further information, please contact us.