Microsoft Dynamics 365 for Sales

Today’s customers are more informed and have higher expectations than ever before. Go beyond sales force automation with Dynamics 365 for Sales (formerly: Microsoft Dynamics CRM), enabling you to better understand customer needs, engage more effectively, and win more deals. Get recommendations and guidance at every stage of the deal with built-in intelligence, so you stay focused on the next best step to move deals forward. Find and connect with the right buyers and grow sales relationships by combining LinkedIn Sales Navigator and Dynamics 365 for Sales. Seamlessly connect business process data with Office 365 and LinkedIn data to guide sellers throughout your sales processes to make selling easier—even while on the go. Get visibility into sales performance with analytics dashboards based on historical and predictive data. Onboard and motivate sellers through sales contests that promote teamwork and accountability. Drive innovation with a sales application that is easy to tailor, extend, and connect to other apps and services you already use.

Learn more about the advantages of Microsoft Dynamics 365 for Sales and Intershop Communications AG! We would be glad to provide reference cases and integration best practices. If you need further information, please contact us.

Solution Capabilities

  • Customer segmentation
  • Data extraction and cleansing
  • Analytics and reporting
  • Lead and opportunity management
  • Account and contact management
  • Forecasting and sales analytics


10 Minutes About Microsoft Dynamics 365

Since Microsoft and Intershop joined hands, customers can benefit from many advantages. The most important one: Accelerate your online growth. We asked Microsoft’s Estelle Delessard, Marketing Manager Dynamics 365 France, all about it.

Microsoft Dynamics 365 for Sales named a leader in latest The Forrester Wave

As we head into the new fiscal year at Microsoft, we continue to see the transformation of buyer-seller dynamics. Buyers unequivocally have higher expectations and more influence.

Microsoft Dynamics 365 for Sales