Today’s customers are more informed and have higher expectations than ever before. Go beyond sales force automation with Dynamics 365 for Sales (formerly: Microsoft Dynamics CRM), enabling you to better understand customer needs, engage more effectively, and win more deals. Get recommendations and guidance at every stage of the deal with built-in intelligence, so you stay focused on the next best step to move deals forward. Find and connect with the right buyers and grow sales relationships by combining LinkedIn Sales Navigator and Dynamics 365 for Sales. Seamlessly connect business process data with Office 365 and LinkedIn data to guide sellers throughout your sales processes to make selling easier—even while on the go. Get visibility into sales performance with analytics dashboards based on historical and predictive data. Onboard and motivate sellers through sales contests that promote teamwork and accountability. Drive innovation with a sales application that is easy to tailor, extend, and connect to other apps and services you already use.
- Customer segmentation
- Data extraction and cleansing
- Analytics and reporting
- Lead and opportunity management
- Account and contact management
- Forecasting and sales analytics